Collaborative Care: OT, Physio, and Support Workers Working Together

At EnableU, we understand that the best outcomes for clients occur when all care professionals work together toward a common goal. In the home setting, collaboration between occupational therapists (OTs), physiotherapists, and support workers is vital to ensure continuity, safety, and progress. This multidisciplinary approach is the cornerstone of our care delivery model across Sydney’s Eastern Suburbs.

Our integrated care teams coordinate regularly to ensure that therapies, routines, and assistance are aligned to your goals—whether you're recovering from an injury, managing a chronic condition, or working toward greater independence at home.

Why Collaborative Care Matters

Each professional plays a unique role in a client’s wellbeing:

• Occupational therapists assess functional capacity and daily routines, and recommend equipment or modifications.



• Physiotherapists focus on improving strength, mobility, balance, and physical rehabilitation.



• Support workers assist with hands-on daily living tasks and implement therapy strategies under guidance.

When these roles function in isolation, care becomes fragmented. But when they communicate and collaborate, clients benefit from a seamless, holistic experience.

Real-World Coordination in Action

Consider this scenario:

John, 70, living with Parkinson’s: His physiotherapist creates a daily exercise routine to improve balance. His OT installs grab rails in the bathroom and trains him in their use. Meanwhile, his support worker assists John with showering and cues him to perform his exercises each morning. All three professionals share progress notes and meet monthly to adjust his plan. This collaboration reduces falls, boosts confidence, and supports John’s goal of staying in his own home.

How EnableU Facilitates Teamwork

Our systems and processes are designed to encourage collaborative care:

• Shared care plans: All professionals contribute to and access a centralised care plan, updated in real-time.



• Regular team check-ins: Our allied health and support staff meet regularly to review progress and update goals.



• Training for support workers: OTs and physios train support workers to safely implement strategies and techniques at home.



• Family involvement: Families are kept informed and included in care discussions for better continuity.

Common Areas of Collaboration

EnableU’s collaborative model supports a wide range of care goals, such as:

• Falls prevention: OT evaluates home hazards, physio builds strength and balance, support worker ensures safe movement daily.



• Stroke recovery: Physio leads rehab, OT works on regaining function, support worker assists with exercises and mobility.



• Dementia support: OT designs sensory routines and cognitive support tools; support worker implements them with compassion.



• Post-operative care: Physio oversees physical recovery, OT ensures home accessibility, support worker provides day-to-day help.

NDIS & Aged Care Funding Options

EnableU is a registered NDIS provider and an approved Home Care Package provider. Collaborative care can be accessed through:

• NDIS: Capacity Building – Improved Daily Living, Improved Health and Wellbeing, Home Modifications



• Home Care Packages: Allied health sessions, equipment purchases, care worker support

Our care coordinators work with your plan manager or funding body to ensure each service is funded appropriately and used effectively.

Serving Eastern Suburbs Communities

EnableU’s care teams operate across suburbs including:

• Bondi, Coogee, and Maroubra



• Randwick, Kingsford, and Clovelly



• Woollahra, Waverley, Rose Bay, and Paddington

We bring together therapists, nurses, and carers who reflect the diverse, multilingual fabric of our local communities. This includes team members who speak Greek, Mandarin, Arabic, Russian, Hindi, and more.

Benefits of Our Collaborative Model

• Faster progress toward personal goals



• Reduced miscommunication between providers



• More meaningful and safe support at home



• Greater confidence for clients and their families



• Stronger continuity of care through shared records and planning

Get Started with EnableU

If you want allied health and support services that work together for you, EnableU is ready to help. Our collaborative care model puts your needs and goals at the centre of everything we do.

Contact your local EnableU team today to learn how we can build an integrated care plan for you or your loved one.